Terms and conditions
This English translation is provided for information only. In the event of any discrepancy, the Czech version prevails.
1. Basic provisions
These terms and conditions (the “Terms”) govern the contractual relationship between the service provider and the customer when website development, SEO optimisation and related digital services are provided through webnik.cz.
Provider: DynAgro s.r.o., Company ID 284 606 77, with its registered office at Lesní 100, 252 28 Vonoklasy, represented by Benjamin Sittler (the “provider” or “Webník”).
Customer: A natural or legal person entering into a contract for work or services with the provider (the “customer” or “client”).
2. Conclusion of the contract
The contractual relationship arises by:
- A written (email) order from the customer and its confirmation by the provider; or
- Signature of a separate contract for work.
The provider reserves the right to reject an order without giving a reason. Proposals and quotations remain valid for 30 days from issue unless stated otherwise.
3. Scope of performance
The provider undertakes to perform the agreed work according to a specification approved by both parties (brief, design, wireframe or other document). The standard scope includes:
- Bespoke website design and development
- SEO optimisation (technical, on-page and local)
- Deployment to hosting and handover of access credentials
- Basic content-management training (if included in the order)
Any changes from the approved specification may be invoiced as additional work.
4. Price and payment terms
The price is agreed individually and specified in the quotation or contract. Unless otherwise agreed:
- A deposit of 50% of the work price is due before work begins;
- The remaining 50% is due before handover of the completed work or website launch;
- Invoices are payable within 14 days of issue;
- In the event of late payment, the provider may charge contractual default interest of 0.05% per day on the outstanding amount.
Prices exclude VAT. The provider is not VAT registered (unless stated otherwise).
5. Deadlines and delivery
The completion date is agreed between the parties and depends on the timely delivery of materials by the customer (texts, photographs, access credentials and feedback). Any delay caused by the customer extends the delivery deadline by the corresponding period.
The provider shall inform the customer of progress and any complications without undue delay.
6. Copyright and licences
After full payment, the customer is granted a non-exclusive licence to use the delivered work to the extent customary for the operation of a website.
The provider may cite the customer as a reference (name and website URL) in its portfolio unless otherwise agreed in writing.
The provider’s source code, templates and internal tools remain the intellectual property of the provider and are not handed over unless otherwise agreed.
7. Customer obligations
The customer undertakes to:
- Provide all materials necessary to perform the work on time;
- Provide timely feedback on designs and versions (within five working days unless otherwise agreed);
- Ensure supplied materials (texts, photographs and logos) do not infringe third-party rights;
- Pay the work price by the agreed deadline.
8. Complaints and warranties
The provider warrants that the delivered work will function in accordance with the approved specification. The customer must report obvious defects within 14 days of handover.
The warranty does not cover defects caused by:
- Intervention in the code or system by the customer or a third party;
- An outdated or unsuitable hosting environment;
- Third-party updates (CMS, plugins or APIs).
Warranty repairs are free of charge. Non-warranty repairs or repairs caused by the above are invoiced at an hourly rate.
9. Liability for damage
The provider is liable for damage caused by a demonstrable breach of contractual obligations. The provider’s total liability is limited to the price of the specific work.
The provider is not liable for indirect damage, loss of profit or damage caused by outages of third parties (hosting, domains, payment gateways or APIs).
10. Withdrawal from the contract
The customer may withdraw from the contract in writing. In that case, the customer must pay the provider a proportionate part of the price corresponding to work already performed, but at least the deposit.
The provider may withdraw if the customer is more than 30 days late with payment or repeatedly fails to fulfil obligations under Section 7.
11. Privacy policy
Personal data processing is governed by the separate Privacy Policy, which forms an integral part of the contractual documentation.
12. Governing law and dispute resolution
These Terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll. (the Civil Code) and Act No. 121/2000 Coll. (the Copyright Act).
The parties undertake to resolve disputes amicably as a priority. If an amicable solution is not possible, the competent court is the general court determined by the provider’s registered office.
Consumers are entitled to out-of-court dispute resolution through the Czech Trade Inspection Authority (www.coi.cz).
13. Final provisions
The provider reserves the right to amend these Terms unilaterally. The provider will inform the customer by email or by publication on webnik.cz. Changes take effect 14 days after notification.
If individual provisions of these Terms are or become invalid, the remaining provisions remain in force.
Contact for all contractual matters: hello@webnik.cz · +420 603 200 083